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Privacy Policy

Effective Date: May 2025

Minerva Art Studio respects your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name and email address (when you fill out a commission form or contact form)

  • Billing and payment details (if applicable, processed securely via third-party platforms like Wise, NayaPay, or SadaPay)

  • Reference files or artwork submissions

  • IP address and browser data (used for basic analytics and security)

We do not collect any unnecessary personal information, nor do we sell your data.

2. How Your Information Is Used

We use the information you provide to:

  • Respond to commission requests

  • Deliver requested artwork or services

  • Manage payments and invoicing

  • Maintain communication related to your order

  • Improve website performance and prevent misuse

We do not use your information for unsolicited marketing.

3. Sharing Your Information

Your data is only shared with:

  • Payment processors (such as Wise, NayaPay, or SadaPay)

  • Service providers who help operate the website (e.g., hosting services)

  • Authorities, if legally required

We do not share or rent your personal information for advertising or third-party promotions.

4. Data Storage and Security

Your data is stored securely using encrypted systems and protected access. While no system is completely risk-free, we take reasonable steps to safeguard the information you share with us.

5. Cookies and Tracking

This website may use cookies for basic functions and to measure page activity. You can manage cookie preferences in your browser settings. We do not use tracking tools for advertising purposes.

6. Your Rights

You have the right to:

  • Request a copy of the data we hold about you

  • Ask us to delete your information

  • Correct any inaccurate details

To request any of the above, please email us at [your@email.com].

7. Third-Party Links

Our website may include links to platforms like Instagram, ArtStation, or YouTube. We are not responsible for the privacy policies of those external sites.

8. Changes to This Policy

This policy may be updated occasionally. Any changes will be posted on this page with an updated date.

9. Contact

If you have any questions about this Privacy Policy or how we manage your data, you can reach us at:

Email: [your@email.com]
Website: [www.minervaartstudio.com]

FAQs

Do I need to pay the full amount upfront for a commission?

For most digital art commissions, I follow a 50/50 payment policy — 50% upfront to book your slot, and the remaining 50% before final delivery. Small one-time commissions under $100 may require full upfront payment.

Are revisions included in my commission price?

Each commission includes 1 sketch-phase revision and 1 final revision. Additional changes or revisions that go beyond the original brief or reference images may incur extra charges based on the complexity of the request.

Can I pay through Fiverr?

Yes, if you prefer using Fiverr, you can request the order through our profile. Note that prices may differ slightly due to platform fees. We will provide you a link to out Fiverr Profile after order confirmation.

How much does a commission cost?

Each commission includes 1 sketch-phase revision and 1 final revision. Additional changes or revisions that go beyond the original brief or reference images may incur extra charges based on the complexity of the request.

You can view the full pricing breakdown on our Plans & Pricing page.

What happens if I need to change my commission request after submitting the form?

Minor adjustments (like color tweaks or expression changes) are fine during the sketch stage. However, major changes — such as new poses, characters, or full redesigns — may require a scope update and additional fees.

How long does a typical digital art commission take to complete?

Most custom illustrations are delivered within 7–14 business days, depending on complexity and current queue. Urgent commissions or detailed scenes may take slightly longer and may require a rush fee.

Do you provide a contract or invoice for digital commissions?

Yes! For each art commission, I provide a formal invoice through your preferred bank transfer platform. This helps ensure transparency, especially for international clients or commercial projects.

How do I book an art commission?

You can book a commission by selecting a service and completing the 'Request a commission' form provided on the bottom of each page. Once submitted, you’ll receive payment instructions and confirmation via email.

How do I make a payment?

Payments can be made via bank transfer (manual payment) or through our 'Buy me a coffee' page if you prefer using a card. Full payment is required to confirm your order for fixed-price commissions.

Request a Quote

Please use the form below to request your commission. You’ll receive a custom quote via email within 48 hours.

Upload File
Upload supported file (Max 15MB)

Thank you! We will review your request and reply within 24–48 hours with a quote and delivery timeline.

Connect

Have questions about our services, or need assistance with an ongoing project, you're welcome to use the form below or reach out via email.

Thank you! We will review your request and reply within 24–48 hours with a quote and delivery timeline.

Need a custom piece? Request a commission

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Privacy Policy

Terms & Conditions

Refund Policy
Plans & Pricing

Reach out to us via email:

minervaartstudio25@gmail.com

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© 2025 by Minerva Art Studio. 

 

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